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These General Conditions of Sale have as their object the regulation of the purchase of products and services, carried out remotely and made available, via the internet, from the site

We try in every way to satisfy our customers by offering a high quality product.



The prices indicated are expressed in EURO and include VAT for the Member States of the European Union.



All payments are made in EURO and include VAT for EU member states.
No other amount will be due at the time of delivery. When ordering, please check the accuracy of the data and the delivery address. In case of errors, please notify us promptly at



Shipments are FREE throughout Italy with a minimum purchase of 110 €, for lower amounts the transport cost applied will be 7.50 €.

The collection at our store is always free. Shipments to the European Union (*) have a cost of 15 Euros for each order, while for orders over 200 € shipping is free.
Delivery times depend exclusively on the times declared by the carrier and are generally 2-10 days for shipments in Italy and 4-15 days for foreign shipments.
If, at the time of delivery, the package should show any damage, sign the courier's document with reserve and we will be able to send you a new product in the shortest possible time.
The customer is required to verify that the products received correspond to those of the order placed.
In case of errors, please notify us promptly at .
If the delivered products show defects, the customer must contact no later than 48 hours from delivery, by sending an email with a photo of the defects found to the following address

(*) Countries for which shipping is foreseen outside the Italian territory: Austria, Belgium, Denmark, France,
Germany, Luxembourg, Holland, Poland, Principality of Monaco, United Kingdom, Czech Republic, Slovakia,
Slovenia, Spain and Hungary.

(**) Countries of the world for which shipping is planned: Saudi Arabia, Australia, Canada, South Korea, United Arab Emirates, Japan, Kuwait, New Zealand, Portugal, Qatar, Russia, United States and Switzerland.  


PAYMENTS AND SECURITY accepts payments in Euros.
The following payment methods are accepted:


* Credit Card: we accept credit cards belonging to the Visa and MasterCard circuits

* PayPal
*Wire transfer


All transactions made by credit card take place through the respective gateways.
No data relating to these types of payment is recorded by .
We also accept credit cards enabled for the 3-D secure service, for the use of which an additional PIN will be required.
In addition, , uses a 1024-bit SSL encrypted connection security certificate to further strengthen security standards. Any attempted fraud will be identified and reported to the local competent authorities.




Pursuant to art. 52 of the legislative decree 6 September 2005 n. 206 ("Consumer Code"), you have the right to withdraw from the purchase contract without any penalty and without giving any reason, within fourteen (14) days from the day you received the products purchased on . guarantees 100% refund, except for any local duties and taxes.  ensures the right of withdrawal from the purchase no later than 14 days from the delivery date.

The refund will be made no later than 15 days from receipt of the returned goods.
All products without packaging, or with damaged packaging, used or incomplete will not be refunded.

The customer must communicate his desire to withdraw from the purchase by registered letter with return receipt to the address: Hechtcars srls, Via delle Murge 59 / A Bari 70124 BA, possibly followed by an e-mail to the address: . reserves the right to refuse unauthorized returns and return them to the sender.




In case of problems, the customer undertakes to contact directly by sending an e-mail with a photographic description of the problem to the following address: .
The images and colors of the articles on the site may not fully correspond to the real colors due to the type of computer screen or browser used for navigation. reserves the right to charge the customer for all costs incurred for product verification and shipping, if it is intact and functional or without the lack of conformity complained of and referable to the date of delivery.




The purchase contract between the customer and is to be considered concluded in Italy and is therefore governed by Italian law and by the community legislation that regulates remote purchases. In the event of any dispute, the competent court will be the Court of Bari.

Privacy policy


Data Controller


Hechtcars srls.

Via delle Murge, 59 / A, Bari 70124 - Italy

E-mail address of the owner:


Types of data collected


Among the Personal Data collected by this Application, either independently or through third parties, there are: email; first name; last name; telephone number; Street address; country; province; POSTAL CODE; various types of data; Cookie; Usage data.

Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data is collected.

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application.

Unless otherwise specified, all data requested by this application are mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In cases where this Application indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation.

Users who have doubts about which data are mandatory are encouraged to contact the owner.

Any use of Cookies - or of other tracking tools - by this Application or by the owners of third party services used by this Application, unless otherwise specified, has the purpose of providing the Service requested by the User, in addition to further purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.


Method and place of processing of the collected data


Processing methods

The Data Controller adopts the appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data. 

The processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organization of this Application (administrative, commercial, marketing, legal, system administrators) or external subjects (such as suppliers of third party technical services, postal couriers) may have access to the Data. hosting providers, IT companies, communication agencies) appointed

also, if necessary, Data Processors by the Data Controller. The updated list of Managers can always be requested from the Data Controller.


Legal basis of the processing

The Data Controller processes Personal Data relating to the User if one of the following conditions exists:

  •   the User has given consent for one or more specific purposes; Note: in some jurisdictions the Owner  may be authorized to process Personal Data without the User's consent or  another of the legal bases specified below, as long as the User does not object ("opt-out") a  such treatment. However, this is not applicable if the processing of Personal Data is governed by the  European legislation on the protection of Personal Data;

  •   the processing is necessary for the execution of a contract with the User and / or for the execution of measures  pre-contractual;

  •   the processing is necessary to fulfill a legal obligation to which the Data Controller is subject;

  •   the processing is necessary for the performance of a task of public interest or for the exercise of  public authority vested in the Data Controller;

  •   the processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties.

However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.



The Data is processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For more information, please contact the Data Controller.

The User's Personal Data may be transferred to a country other than that in which the User is located.

To obtain further information on the place of processing, the User can refer to the section relating to the details on the processing of Personal Data.

The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization governed by public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures adopted by the Data Controller to protect the Data.

The User can check if one of the transfers described above takes place by examining the section of this document relating to the details on the processing of Personal Data or request information from the Data Controller by contacting him at the details indicated at the beginning.


Retention period

The Data are processed and stored for the time required by the purposes for which they were collected.


  • The Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be  retained until the execution of this contract is completed.

  • Personal Data collected for purposes attributable to the legitimate interest of the Data Controller will be retained until  to the satisfaction of this interest. The User can obtain further information regarding the interest  legitimate pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.

When the processing is based on the User's consent, the Data Controller may keep the Personal Data longer until such consent is revoked. Furthermore, the Data Controller may be obliged to keep Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of this term the right of access, cancellation, rectification and the right to data portability can no longer be exercised.


Purpose of processing the collected data


The User Data is collected to allow the Owner to provide its Services, as well as for the following purposes: Contacting the User, Social Features, Interaction with external social networks and platforms, Statistics, Displaying content from external platforms and Management of payments. To obtain further detailed information on the purposes of the processing and on the Personal Data concretely relevant to each purpose, the User can refer to the relevant sections of this document.


Details on the processing of personal data


Personal Data is collected for the following purposes and using the following services:

  • Contact the user 

Mailing list or newsletter (this Application)

By registering with the mailing list or newsletter, the User's email address is automatically added to a list of contacts to which email messages containing information, including commercial and promotional information, relating to this Application may be transmitted. The User's email address may also be added to this list as a result of registering with this Application or after making a purchase.

Personal data collected: e-mail.

Contact form (this Application)

By filling in the contact form with their data, the User consents to their use to respond to requests for information, quotes, or any other nature indicated by the form header.

Personal Data collected: CAP; last name; e-mail; Street address; country; first name; telephone number; province.


  • Social features

Invite and suggest friends (this Application)

This Application may use the Personal Data provided to allow Users to invite their friends - for example through the address book, if access has been authorized - and to suggest friends or connections within it.

Personal data collected: various types of data.


  • Payment management

     The payment management services allow this Application to process payments by credit card, bank transfer or other tools. The data used for payment are acquired directly by the requested payment service provider without being processed in any way by this Application.

Some of these services may also allow the scheduled sending of messages to the User, such as emails containing invoices or notifications regarding payment.

  PayPal (Paypal)

PayPal is a payment service provided by PayPal Inc., which allows the User to make online payments.


Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: Consult the Paypal privacy policy - Privacy Policy.

Stripe (Stripe Inc)

Stripe is a payment service provided by Stripe Inc.

Personal Data collected: various types of Data as specified in the privacy policy of the service.

Place of processing: United States - Privacy Policy. Subject adhering to the Privacy Shield.


  • Interaction with social networks and external platforms  

     This type of service allows interaction with social networks or other external platforms directly from the pages of this Application.

The interactions and information acquired by this Application are in any case subject to the User's privacy settings relating to each social network.

This type of service may still collect traffic data for the pages where the service is installed, even when Users do not use it.

It is recommended to log out of the respective services to make sure that the data processed on @ {replacement missing: it.privacy_policy_page.interpolation.questa_ application} are not connected to the User's profile.

Linkedin button and social widgets (LinkedIn Corporation)

  The LinkedIn button and social widgets are interaction services with the Linkedin social network, provided by LinkedIn Corporation.


Personal Data collected: Cookies; Usage data.

     Place of processing: United States - Privacy Policy. Subject adhering to the Privacy Shield.

     Like button and Facebook social widgets (Facebook, Inc.)

     The "Like" button and Facebook social widgets are interaction services with the social network

     Facebook, provided by Facebook, Inc.

     Personal Data collected: Cookies; Usage data.

     Place of processing: United States - Privacy Policy. Subject adhering to the Privacy Shield.

     +1 button and Google+ social widgets (Google Ireland Limited)

     The +1 button and Google+ social widgets are interaction services with the Google+ social network, provided by

     Google Ireland Limited.

     Personal Data collected: Cookies; Usage data.

     Place of processing: Ireland - Privacy Policy. Subject adhering to the Privacy Shield.


  • Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.

     Google Analytics (Google Ireland Limited)

     Google Analytics is a web analytics service provided by Google Ireland Limited ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.

Google may use the Personal Data to contextualize and personalize the advertisements of its own advertising network.

This Google Analytics integration makes your IP address anonymous. Anonymization works by shortening the IP address of the Users within the borders of the member states of the European Union or in other countries adhering to the agreement on the European Economic Area. Only in exceptional cases, the IP address will be sent to Google's servers and shortened within the United States.

     Personal Data collected: Cookies; Usage data.

     Place of processing: Ireland - Privacy Policy -  Opt Out. Subject adhering to the Privacy Shield.


  • Viewing content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.

This type of service may still collect data on web traffic relating to the pages where the service is installed, even when users do not use it.

Instagram widget (Instagram, Inc.)

Instagram is an image viewing service managed by Instagram, Inc. that allows this application to integrate such content within its pages.

Personal Data collected: Cookies; Usage data.

Place of processing: United States - Privacy Policy


Further information on Personal Data


  • Sale of goods and services online 

The Personal Data collected are used for the provision of services to the User or for the sale of products, including payment and possible delivery. The Personal Data collected to complete the payment may be those relating to the credit card, the current account used for the transfer or other payment instruments provided. The payment data collected by this application depend on the payment system used.


Rights of the User


    Users can exercise certain rights with reference to the Data processed by the Data Controller.

    In particular, the User has the right to:

  • withdraw consent at any time. The User can revoke the consent to the treatment of his own  Personal Data previously expressed.

  • oppose the processing of their data. The user can oppose the processing of their data when  it takes place on a legal basis other than consent. Further details on the right to object are indicated in the section below.

  • access their data. The user has the right to obtain information on the data processed by the owner, on  certain aspects of the processing and to receive a copy of the processed data.

  • verify and request rectification. The User can verify the correctness of his Data e  request an update or correction.

  • obtain the limitation of the treatment. When certain conditions are met, the User can  request the limitation of the processing of their data. In this case the owner will not process the data for any other purpose than their conservation.

  • obtain the cancellation or removal of their Personal Data. When certain recur  conditions, the User can request the cancellation of his / her Data by the Owner.

  • receive their data or have them transferred to another owner. The User has the right to receive their Data in  structured format, commonly used and readable by an automatic device and, where technically feasible, of  obtain its unhindered transfer to another holder. This provision is applicable when i  Data are processed with automated tools and the processing is based on the User's consent, on a  contract of which the User is a party or on contractual measures connected to it.

  • propose a complaint. The User can lodge a complaint with the data protection supervisory authority  competent personnel or act in court.


  - Details on the right to object

When Personal Data are processed in the public interest, in the exercise of public authority vested in the Data Controller or to pursue a legitimate interest of the Data Controller, Users have the right to oppose the processing for reasons connected to their particular situation. Users are reminded that, if their Data are processed for direct marketing purposes, they can oppose the processing without providing any reasons. To find out if the Data Controller processes data for direct marketing purposes, Users can refer to the respective sections of this document.

  - How to exercise your rights

To exercise the User's rights, Users can direct a request to the contact details of the Owner indicated in this document. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within one month.


Cookie Policy


This application uses cookies. To learn more and to read the detailed information, the User can consult the Cookie Policy.


Further information on the treatment


Defense in court

The User's Personal Data may be used by the Owner in court or in the preparatory stages for its eventual establishment for the defense against abuse in the use of this Application or related Services by the User.

The User declares to be aware that the Owner may be obliged to disclose the Data by order of the public authorities.


Specific information

At the request of the User, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.


System log and maintenance

For needs related to operation and maintenance, this Application and any third party services used by it may collect system logs, i.e. files that record the interactions and which may also contain Personal Data, such as the User IP address.


Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.


Response to "Do Not Track" requests

This Application does not support "Do Not Track" requests.

To find out if any third-party services used support them, the User is invited to consult the respective privacy policies.


Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page and, if possible, on this Application as well as, if technically and legally feasible, by sending a notification to Users through one of the extremes. contact number held by the Data Controller. Please therefore consult this page regularly, referring to the date of the last modification indicated at the bottom.

If the changes concern treatments whose legal basis is consent, the Data Controller will collect the User's consent again, if necessary.


Definitions and legal references

Personal Data (or Data)

Any information that, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identified or identifiable constitutes personal data.


Usage Data

This is information collected automatically through this Application (including from third-party applications integrated into this Application), including: IP addresses or domain names of the computers used by the User who connects with this Application, addresses in URI notation ( Uniform Resource (Identifier), the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details relating to the itinerary followed within the Application, with particular reference to the sequence of the pages consulted, to the parameters relating to the operating system and the IT environment of the User.



The individual using this Application who, unless otherwise specified, coincides with the Data Subject.



The natural person to whom the Personal Data refers.


Data Processor (or Manager)

The natural person, legal person, public administration and any other body that processes personal data on behalf of the Data Controller, as set out in this privacy policy.


Data Controller (or Owner)

The natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of the processing of personal data and the tools adopted, including the security measures relating to the operation and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.


This Application

The hardware or software tool through which the Personal Data of Users are collected and processed.



The service provided by this application as defined in the relative terms (if available) on this site / application.


European Union (or EU)

Unless otherwise specified, any reference to the European Union contained in this document is intended to be extended to all current member states of the European Union and the European Economic Area.



Small piece of data stored in the User's device.


Legal references

This privacy statement is drawn up on the basis of multiple legislative systems, including articles. 13 and 14 of Regulation (EU) 2016/679. Unless otherwise specified, this privacy statement only concerns this Application.

Privacy Policy
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